About Mt Eden Heat Pumps

Real Local Advice. Built on Trade Experience.

Most heat pump installs go wrong before the installer even turns up. The unit gets picked from a brochure, stuck on whatever wall is convenient, and nobody checks whether it is actually sized for the room. I have seen the results. Cold corners, high power bills, units running flat out just to keep up. Central Auckland has some of the most varied housing in the country. A high-ceiling Mt Eden villa and a modern Mt Roskill townhouse need completely different setups. Get it wrong and no amount of servicing fixes it.

Gary Marsh, founder of Mt Eden Heat Pumps, Central Auckland
25+
Years Experience
500+
Installs Completed
18
Suburbs Covered
Install Only
Specialists

From 25 Years on the Tools to Central Auckland's Trusted Referral

I started as an apprentice refrigeration engineer in Christchurch in the early 1990s. Over the next 25 years I worked across New Zealand, Christchurch, Wellington, Hamilton, and Auckland, crawling under houses and drilling through walls in every kind of home you can imagine.

The jobs that stayed with me were the bad ones. Units sized for the wrong room. Outdoor motors crammed too close to the boundary fence. Indoor heads positioned so they blew cold air straight onto the couch. These aren't problems you can service your way out of. If the install was wrong from day one, it stays wrong.

Eventually my knees had enough. Sharon had been telling me to slow down for years, and I finally listened. But I wasn't ready to walk away from the trade entirely. So I started referring Central Auckland homeowners to the one installer I genuinely trust, someone I've worked alongside and watched closely enough to know he does it properly.

This isn't a directory. I don't take listings. I refer one person in Central Auckland because I know his work firsthand, and I wouldn't send anyone to him if I wouldn't send my own family.

Local Knowledge for Central Auckland Homes

Central Auckland has its own mix of housing, older villas and bungalows in Mt Eden and Sandringham where space is tight and walls are thick, through to modern apartments and townhouses where positioning is everything. He knows these homes. He's worked in them for years, and that local knowledge shows in the quality of every install.

The heat pump installer Gary Marsh recommends in Mt Eden, Central Auckland
The installer I recommend

“The jobs that went wrong almost always came down to a rushed or sloppy installation. Problems that no amount of servicing will ever fix.”

Mt Eden Heat Pumps installer van in Central Auckland
Always on the road

He Installs It. He Services It.

After 25 years in the trade I can tell you the same three installation mistakes come up again and again in NZ homes. They account for most of the heat pump complaints I've ever seen.

Wrong size unit

A unit that's too small struggles to heat the room. One that's too large short-cycles and costs more to run. Getting the sizing right requires a proper assessment, not a guess from a brochure.

Wrong position

Indoor units installed without thinking about airflow create cold spots, blow air directly onto people, and work harder than they need to. Position matters more than most homeowners realise until it's too late.

Wrong brand for the environment

Central Auckland's mix of humidity, older homes, and varying exposure affects how heat pump components hold up. Some brands handle it better than others. The specialist I recommend knows which ones last and which ones don't.

Because installation is all he does, the installer I refer in Mt Eden has solved these problems hundreds of times. Every install is sized correctly, positioned for maximum efficiency, and matched to the right brand for your home and location.

What About Servicing and Repairs?

The specialist I recommend handles all ongoing servicing and repairs on every heat pump he installs. You deal with one person from quote to installation to annual check-up. If something goes wrong with a unit he put in, you call him directly.

He doesn't work on heat pumps he didn't install. If you've got a unit from another installer that needs attention, he's not the right call for that job, and I won't pretend otherwise.

Servicing what he installs

Book your annual service through him directly. It keeps your warranty valid and your unit running efficiently. Same person, same standards as the original install.

Licensed, Insured and Guaranteed

Every installation carried out by the installer I recommend is backed by the correct NZ licences, full insurance, and a guarantee that actually means something.

EPA Licensed

Refrigerant Handling Licence

The installer I use holds an EPA Refrigerant Handling Licence, required by NZ law to legally install heat pumps. Every install is fully compliant with Environmental Protection Authority requirements. No shortcuts, ever.

Registered Electrician

Electrical Registration

All electrical connections are carried out by a registered electrician under the Electricity Act. Your installation is fully compliant, properly signed off, and safe for your home and your family.

Guaranteed

12-Month Workmanship Guarantee

If there is an issue with how your unit was installed, he'll come back and fix it at no cost. No questions asked, no runaround. He stands by every job for a full year, plus the brand's full manufacturer warranty.

Where He Works

The specialist I recommend installs heat pumps across Mt Eden and Central Auckland, from the inner suburbs out to the wider central isthmus.

Ready to Get Started?

Tell me about your home and I'll put you in touch with the installer I use in Central Auckland. No pressure, just a straight-up price for your situation.